SUPPORT & CONTACT

Need Help?

We're here to help! If you have any questions or need assistance, please don't hesitate to reach out to us.

Contact Information

For any questions or support inquiries, please contact us at: jakob@playie.se

Response Time

We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please indicate this in your email subject line.

Before Contacting Support

  • Make sure to include relevant details about your issue
  • If you're reporting a bug, please include steps to reproduce the issue
  • For account-related issues, please include your account email address

Business Hours

Our support team is available Monday through Friday, 9:00 AM - 5:00 PM CET.